ibajie Privacy Policy

This Privacy Policy ("Policy") applies to users ("you", "user") of the website ibajie.cam operated by ibajie ("we", "us", "platform"). The purpose of this Policy is to fully inform you about how your personal information is collected, processed, stored, and kept secure while you use our services.

By using the ibajie website to create an account or log in, you are considered to have read and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

1 What Information We Collect

To operate ibajie's services smoothly and to provide you with a safe and personalised experience, we collect the following types of information:

1.1 Information You Provide Directly

When you register or log in to our platform, the following information is collected:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may use the service)
• Email address
• Mobile phone number
• Password (stored in encrypted form)
• Banking and payment information (bKash, Nagad, Rocket, Upay or bank account details — for transactions only)

1.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Date, time, and duration of site visits
• Pages visited and click data
• Referral URL (the site you came from)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies. These improve your browsing experience, remember your login state, and help analyse site performance. You can disable cookies in your browser settings, though this may limit some features.

2 Purpose of Data Use

We use the information collected from you for the following legitimate purposes:

• Account management: To create, manage, and verify your ibajie account.
• Transaction processing: To correctly process deposit and withdrawal requests (bKash, Nagad, Rocket, Upay and bank transfers).
• Service improvement: To continuously improve our gaming platform, service quality, and user experience.
• Security and fraud prevention: To prevent unauthorised access, fraud, and money laundering.
• Customer support: To help resolve your questions or issues.
• Legal compliance: To comply with applicable laws and regulations.
• Promotional communications: To inform you about offers, bonuses, and updates with your permission.
• Responsible gaming: To monitor your gaming behaviour, identify potential issues, and provide timely support.

3 Data Sharing and Disclosure

ibajie treats your personal information as strictly confidential. We do not share your information with third parties except in the following limited circumstances:

3.1 Service Provider Partners

Trusted third parties who assist in operating our services (such as payment processors, game software providers, and cybersecurity specialists) may have limited access to your information — only to fulfil their specific responsibilities and under strict confidentiality agreements.

3.2 Legal Requirements

We may disclose limited information when required to comply with a court order, a valid request from an investigative authority, or applicable law.

3.3 Anti-Money Laundering and Fraud Prevention

Reporting suspicious transactions related to financial crime, money laundering, or fraud to the relevant authorities is our legal obligation.

3.4 Business Transfers

In the event of a future merger, acquisition, or asset sale, user data may be transferred. You will be notified in advance of any such change.

4 Data Security Measures

ibajie uses industry-standard security technologies to keep your personal and financial information secure. The key elements of our security framework are:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Data Encryption: Sensitive data stored on our systems (passwords, payment information) is protected by strong encryption algorithms.
• Firewall and Anti-Fraud Systems: Measures to automatically detect and prevent suspicious activity.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Security Audits: Periodic reviews to identify vulnerabilities in our systems.
• Access Controls: Only authorised staff have limited access to your information, and all access is logged.

However, no method of transmitting data over the internet is 100% secure. Despite our best efforts, we cannot guarantee absolute security. In the event of a data breach, we will notify you in a timely manner as required by law.

5 Data Retention Period

We retain your personal information only for as long as necessary and legally required. The general policy is as follows:

• Active accounts: Information is retained for the entire period the account remains active.
• Closed accounts: Financial and transaction records are retained for a minimum of 5 years after account closure — in compliance with legal obligations.
• Legal disputes: Relevant information is retained until an ongoing dispute or investigation is resolved.
• Marketing data: Deleted immediately upon withdrawal of your consent.

Once the retention period ends, your information is securely deleted or anonymised in an irreversible manner.

6 Your Rights

You have the following rights regarding your personal information. Contact our support team to exercise these rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances ("right to be forgotten"). However, some information may not be deletable due to legal obligations.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to the processing of your information for marketing purposes.
• Right to withdraw consent: The right to withdraw your consent at any time — though this will not affect the validity of any processing carried out before the withdrawal.

We generally respond to requests to exercise your rights within 30 days.

7 Privacy of Minors

ibajie strictly provides services only to those aged 21 or above. We do not intentionally collect personal information from anyone under the age of 21.

We verify date of birth at the time of registration. If we become aware that a minor is using our platform, their account will be closed immediately and all associated information will be deleted.

If you suspect that a minor has registered on our platform, please notify our support team immediately.

8 International Data Transfers

Our servers and service providers may be located in various countries. As a result, your information may be transferred to and stored outside Bangladesh. Wherever your information is transferred or stored, we ensure that the protection standards described in this Privacy Policy are maintained.

Before transferring data, we ensure adequate privacy protections are in place with the receiving party, which may include standard contractual clauses.

9 Third-Party Links and Services

Our platform may contain content from third-party software providers (game developers). These third parties have their own privacy policies and we are not responsible for their data collection or usage practices.

For payment processing, we use trusted payment gateways such as bKash, Nagad, Rocket, and Upay. These payment providers have their own privacy policies and security standards.

10 Policy Changes and Updates

We may update this Privacy Policy from time to time — due to changes in services, legal requirements, or business changes. When the policy is updated:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, we will send a notice to your registered email address.
• Continued use of the platform after a change is considered acceptance of the new policy.

We recommend reviewing this policy regularly so you stay informed about the latest information.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team through any of the following channels:

When submitting a request by email, please use your registered email address and clearly state the subject of your request. We generally respond to your requests within business days.